Frequently asked questions

No — reviewers never sign in and never create an account. They get a personal emailed link, open the document in your own storage, and confirm approve or reject on a decision page; nothing is recorded until they confirm. Because they never sign in, reviewers never use a seat — they're always free and unlimited. What a review request is → · Who needs a seat →

The email links straight to your document in its own storage, so reviewers read, comment, and redline in the editor they already use — Word, Google Docs, Sheets — with the rights your share link grants. Pishik records only their approve/reject decision and an optional note; it never stores the file. How to review → · Scope your share links →

In your own storage — SharePoint, OneDrive, or Google Drive. Pishik stores the share links and the workflow state around each contract, never the files themselves. Any linkable document works: Word, Google Docs, Sheets, an Excel exhibit, or a PDF. The share-link model →

Stages run in sequence, top to bottom — the next stage only starts once the current one is fully approved. Reviewers within a single stage run in parallel, and that stage completes only when every reviewer in it approves. For a multi-part contract you can point each reviewer at a specific document. How flows advance →

The workflow pauses and the contract moves to Needs Attention with the rejecter's comment shown; no further reviewers are emailed, and your team is notified. Once you've addressed it, you can resend to just the reviewer(s) who rejected — their decision clears while everyone else's approvals stay intact — or revise and restart the whole flow. Handle a rejection →

On purpose — for privacy. When a teammate @mentions you, the notification email tells you that you were tagged and links you to the exact comment, but it deliberately leaves out the comment text, so nothing confidential sits in an inbox or a mail log. Open the thread in Pishik to read and reply. Comments and @mentions →

Yes — you can edit or remove your own comments, and admins can remove anyone's. Edited comments are labeled as edited, and a removed comment leaves a short note saying who removed it; either way, the audit log keeps the original text. Comments and @mentions →

Pishik sends every review request, reminder, and status update itself — there's nothing to send by hand. On the hosted service, all mail goes out through one channel we operate (Azure Communication Services), so the sender address is a Pishik one; it carries your company name and logo, and it is not a per-workspace setting. Each send is logged on the Sent page with an honest delivery status. Replies go to your team's reply-to address — yours, or a company-wide one your admin sets. How email delivery works → · Set your reply-to →

No — Pishik is not an e-signature tool and doesn't execute signatures. What it does is track signing and execution status: mark your side and the counterparty as signed, record signature dates, and link the final executed copy, so the record stays complete. Signature and execution tracking →

Yes, and there's no lock-in. You can export any single contract's record as a print-ready file (open it and use your browser's Save as PDF), or export the entire workspace — comments, @mentions, delegations, and audit history included; every member — not just admins — can also export their own personal data. Every export is recorded in the audit log. Export a contract → · Workspace and personal export →

From the sign-in screen, choose Forgot password and we'll email a secure reset link — the screen confirms a link is on the way without revealing whether an account exists. The link is valid for about an hour, and resetting your password signs you out on every other device. If you've lost access entirely, an admin can send you a reset. Reset and sign-in help → · What a reset does to your sessions →

Yes — and it's required on every account. Pishik uses TOTP two-factor authentication: you enroll an authenticator app by scanning a QR code when your account is created, and keep the single-use backup codes you're shown somewhere safe. There's nothing to turn on and no way to turn it off — not per person, not per workspace. How enrollment works → · Why it's mandatory →

Signup is open — create your workspace in about a minute. You pick Team or Business during sign-up (checkout runs on Stripe's secure pages), or redeem a trial code from our team — trials never ask for a card. Every plan gets every feature with unlimited free reviewers. Get started → · Getting started →

Team is $499/month flat for up to 3 seats, Business is $999/month flat for up to 10, and Enterprise is a conversation. Every plan gets every feature, reviewers stay free and unlimited, and there's no implementation fee — only the seat ceiling differs. Trials are available with a code from our team, redeemed during sign-up, no card asked. See pricing → · Plans and billing → · How trials work →